Welcome to the Democratic Call Center.

Democratic Call center

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If you are a narc in a suit. Here are what your employees are thinking about. That is the risk we take being open to everyone. We definitely get special visits occasionally. Peace bro!

“Why should I be expected to work outside bussing hours?” Anonymous

Again these are all done from in-person conversations. This is part of what needs to be written down in confidence today.

That is worth considering? Without making a living wage. Is it justifiable to expect your employees to have the utility of a vehicle? Then on that note is it a realistic expense? The truth is not always no. If your work contributes no effort to help workers organize carpools. I consider it down right negligent and completely unsustainable.

“My boss belittles my serious concerns in front of everyone.” Anonymous

This is unfortunate. Your boss is attempting to display dominance by taking out either what they perceive as a strong individual or a weak individual. It is a common trait in toxic competitive people. Sadly with efficiency environments, you open space to create a culture of the proven value of Utility. “I got this result so I deserve to be here today.” In Business School I personally felt this was an organizational culture worth talking about.

That is it for the Democratic call center. 

I summarize real concerns from real people. Ex call center workers I hope we are being safe. Protesting peacefully and being dignified. Never forget in Communications lays a culture of highly Democratic people.

Workers need the love

Democratic definition from Google. 

Democratic

 

 

 

Prediction: How Star Tek loses in Kingston Ontario?

 

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Ever wondered how Star Tek will be deemed a total loss in years to come? What do you think are their biggest struggles if they choose to continue their existence? Well in Business education. They do teach you something you can reference to make this judgment.

It is called…

“SWOT Analysis” 

StarTek SWOT Analysis Kingston Ontario

Sustainability Proposal. 5 Steps to democratize call centers.

Conclusion: This democratic approach to Telecom has been a long time passion of mine. I worked in a group of outsourcers where I was like… “I can’t believe they are allowed to operate with this complete laisse fair negligence. Negligence wasn’t just consequential to their corporate cultures but also toxic to our communities. I am Ashton Deroy, I am a Business Graduate from Loyalist College and a Digital Marketing graduate from St. Lawrence College. I didn’t finish school to find myself in a degrading position that worsens my finances, health, and overall wellbeing. No one else should get that experience through the realm of a job at a desk in telecom. This isn’t sustainable and we need to have a Stakeholder theory-based conversation about it.